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IT System Administrator

IT System Administrator

  • Full Time
  • IT Engineer
  • Athens


  • 1 – 5 years
  • Enterprise experience preferable (experience supporting larger organizations)
  • Help desk/call center experience (must have)
  • Great Customer Service / Phone Skills


  • OS – intermediate to advanced knowledge and troubleshooting for Windows 10 & Mac OS (High Sierra and above)
  • Networking (basic to advanced TCP/IP troubleshooting, connecting machines to network)
  • Experience performing Device Setup and Imaging. Working directly with end users to configure their laptop to their preferred settings.
  • Application Support (O365 suite – Outlook, Adobe)
  • Hardware Support: Advanced hardware troubleshooting skills (especially supporting Dell Latitude and OptiPlex series equipment)
  • Active Directory: Experience adding/removing accounts, groups membership
  • Familiar with “WFH” work from home environment: (VPN, Wifi, conference call, etc)
  • Ticketing systems – preferably ServiceNow

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