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FAQ

  • <p>Customers with an active Microsoft 365 Personal subscription receive an additional 1 TB of OneDrive storage per subscription.</p>
  • <p>Firewalls work by employing a variety of security services such as Anti-Virus, Intrusion Prevention, Content Filtering, stateful packet inspection, & more to holistically protect users & data on a private network. A firewall acts as a secure gateway, analyzing incoming & outgoing data packets to determine whether they are safe to pass through the gate.</p>
  • <p>Any organization gains major data security benefits with a firewall. Firewalls are a necessity for not only large enterprises employing hundreds of users, but also small businesses, retail locations, clinics, classrooms, & even cafes. Firewalls protect the data of an organization, its internal users, & its customers.</p>
  • <p>A site-to-site VPN allows a business with offices in multiple locations to establish secure connections between the various LANs at these offices over the internet. For example, a site-to-site VPN might connect a branch office LAN to the main network at company headquarters.</p>
  • <p>The name malware is short for ‘malicioussoftware’. Malware includes any software program that has been created to perform an unauthorised — and often harmful — action on a user’s device. </p>
  • <p>Criminals want to trick you into giving your information to them – this is known as phishing. They're hoping that you’ll click on fake links to sites or open attachments, so they can steal data or install malicious software. Malicious emails account for nearly three quarters of security breaches or attacks. It's often a good idea to pass round screenshots of any phishing emails that have been received by staff to make sure everyone is aware of them and can more easily identify any future suspicious emails.</p>
  • <p>Dynamics 365 Business Central is an all-in-one business management solution that is easy to use and adapt to your organisation's needs - its purpose is to help you get an end-to-end view of your business. It is what is commonly referred to as an ERP (Enterprise Resource Planning) solution and is designed to cover all your business processes from finance to purchasing, warehouse management to general reporting.</p>
  • <p>Digital marketing encompasses all forms of advertising and marketing using the internet, from search engine optimization (SEO) to content marketing, social media and more.</p>
  • <p>Enterprise resource planning (ERP) refers to a type of software that organizations use to manage day-to-day business activities such as accounting, procurement, project management, risk management and compliance, and supply chain operations.</p>
  • <p>A CRM system essentially provides a central place where businesses can store customer and prospect data, track customer interactions, and share this information with colleagues. It allows businesses to manage relationships with customers, helping the business to grow.</p>
  • <p>A ticketing system works by first creating a document, or "ticket," that records the interactions on a support or service case. The ticket is shared between both the rep and the customer and logs their communication to one continuous thread.</p>
  • <p>PPC stands for pay-per-click, a model of internet marketing in which advertisers pay a fee each time one of their ads is clicked. Essentially, it's a way of buying visits to your site, rather than attempting to “earn” those visits organically. Search engine advertising is one of the most popular forms of PPC.</p>
  • <p>Search engine optimization (SEO) is the process of improving the quality and quantity of website traffic to a website or a web page from search engines.[1] SEO targets unpaid traffic (known as "natural" or "organic" results) rather than direct traffic or paid traffic. Unpaid traffic may originate from different kinds of searches, including image search, video search, academic search,[2] news search, and industry-specific vertical search engines.</p>